THANK YOU! We really appreciate that you choose us. Your booking has just helped to fund educational programs and conservation of Hawaii’s wildlife and oceanic habitats through Wild Side’s collaboration with the Wild Dolphin Foundation, and Cascadia Research Collective.

Please check your spam or junk folder for our reply, we’ve had a rash of calls lately from guests who ‘never heard back’, but then found their ‘hidden’ confirmation in the spam/junk folder while still on the phone to us. The emailed confirmation will come from and we usually get back to you same day, or the next.

To ensure that your confirmation ends up in your Inbox, please take a moment to add us to your contact list – (we won’t send anything not concerning this reservation, promise).

  • You will be contacted shortly with the reservation information you requested. If you don’t hear back from us with 24-48 hours, please contact us, email preferred,
  • Please be sure that your email address was included and correct. This is usually the reason for not hearing back from us – incorrect email address (or confirmation is sitting in you spam folder). Please check your junk/spam/trash folders also for an email from “Wild Side Reservations” (Reservations@
  • Your card usually won’t be charged until shortly before your charter . This will be noted on your reservation confirmation, along with date, driving directions, and other information (what is and is not included on your charter, etc.).


Wild Side Specialty Tours


If you haven’t received a confirmation email within 24-48 hours (usually same day!):

  • Check your Spam Folder – your email server may have accidentally marked the email as spam and removed it from your inbox.
  • Email
  • If you believe you have provided incorrect details in your booking, email

You may be ineligible for a refund if you miss a tour due to the following reasons:

  • Not checking your email or phone notices.
  • Providing incorrect details in your booking.